Category Archives: Facebook

[Infographic] Facebook ‘Best Days to Post’ Segmented by Industry


facebook heartWhat is the best time to share content on Facebook for maximum exposure?  Should you post first thing in the morning?  During lunch?  At the end of the workday when people are getting ready to head home? Determining when to post  to get the most engagement is one of the greatest challenges of Facebook page admins. Who’s to say that a post targeted at the retail industry wouldn’t do better on the weekends while a post targeted towards technology fans wouldn’t do better during the work week? Not all Facebook posts are targeted at the same people, so you have to be careful of “general research” about Facebook or any other social media trend. It may not apply to your industry or audience. That’s why this infographic from LinchpinSEO is helpful. The data for this infographic analyzed the user engagement of more than 1,800 Facebook pages from the world’s top brands for the first two months following the implementation to Timeline. The data was collected from April 1 to May 31, 2012 and is organized by industry. For instance, companies considered “general retail” will find more engagement on Mondays (19% above average), whereas nonprofits will see greater success on weekends (14% higher interaction on Saturdays and Sundays.) 

Check out the infographic below and let me know what you think in the comments below.  Do you think you’ll start paying more attention to the timing of your social networking as a result of these findings?

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On a side note, if you’re not sure how your Facebook page is performing and you’re looking to get your  feet wet in the world of marketing, I wrote a post awhile back about PageLever, who launched an app called Minilytics. Minilytics is a FREE app for marketers looking for quick answers to the basic marketing questions of your Facebook pages. This basic analytic’s tool is a great way to get answers specific to YOUR Facebook pages: your best time to post, the number of fans your posts reach, the most popular kind of content to post for your fans and an analysis of the demographics of your fan base. You can get more information on this tool here.

If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Digital Marketing, Facebook, Infographics, Marketing, Social Media Marketing

The TOP Social Networks According to Nielsen’s 2012 Social Media Report


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Nielsen has just released their 2012 State of Social Media Report report. The report highlights lots of interesting details about the top social networks and where we’re using social media. The report tips a 37 percent increase in the total time spent on social media in the U.S., reaching 121 billion minutes in July, compared to 88 billion in summer 2011. One in three social media users prefer contacting a company via social media vs. calling them by phone.  A term now known as ‘social care’ –customer service via social media.

The ultimate social network, Facebook, remains the most-visited in the U.S., and earned the title of most popular Web brand in the U.S. this year. It reached 152.2 million PC visitors, 78.4 million app users, and 74.3 million mobile Web surfers. That dwarfs social sites in all categories (see graphic below), beating No. 2 Blogger by more than 93.7 million PC users. In the mobile app race, Facebook, Twitter, Foursquare, Google+, and Pinterest carry the top five spots.

Top networks like Facebook and Twitter have profound staying power in a world where social media options are expanding every day, including breakout star Pinterest, which boasted what Nielsen reported is the largest year-over-year increase — 1,698 percent. It’s now bigger than Google+ and closing in on LinkedIn, which remained static this year. These numbers have made it clear that Pinterest can officially be considered part of the “big four” social networks.

With so many mobile options, it appears nearly a third of people ages 18 to 24 write Facebook comments, send tweets, and perhaps even blog from the comfort of their bathroom. Those ages 25 to 34 are more likely to use social networking in the office.

For all of the celebrity accounts and political usage accrued by social media, it seems that people still focus on connecting with friends and family members. More than 60 percent of people turn on Facebook to keep up with someone they know in real life, while 9 percent initiate LinkedIn contact because of a person’s physical attractiveness, Nielsen reported.

It comes as no surprise, but Nielsen has found that people are spending more and more time on the internet. The main reason for this is the increasing amount of smartphone owners, tablets, handheld music players like the iPod touch, game consoles, Internet-enabled TVs and e-readers with access to the internet 24/7. The overall unique audience using mobile apps increased 85%–7 times more than on the mobile web. PC usage dropped 4%. On top of this, the number of minutes spent on mobile apps increased 120% from 2011.

These numbers are huge. But consider this: social media use accounts for 20% of a user’s time on PCs and 30% on mobile devices. Considering these are both such large chunks of consumers’ internet time and the fact that this internet time is skyrocketing as it is,  time on social media is exploding. Want to know where your consumers are? Social media. Want to know where you should be examining your marketing strategy? Social media. Remember what life was like before social media? It’s hard for me to remember.

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If you want to see the full report, go ahead and download Nielsen’s 2012 Social Media Report for yourself. If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook, follow me on Pinterest, and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Digital Marketing, Facebook, Google+, Infographics, LinkedIn, Marketing, Mobile Marketing, Pinterest, Social Media Marketing

[Infographic] The Ultimate Social Media Image Sizing Cheat Sheet: Facebook, Twitter, Google+, LinkedIn and Pinterest Oh My!


A humongous thank you to Luna Metrics for putting together this awesome and incredibly handy cheat sheet. It is a really helpful tool that you can use when updating graphics on your Facebook, Twitter, Google+, LinkedIn and Pinterest business pages.

As sizing changes are implemented across social networks, Luna Metrics will actively update this sheet – meaning that if you use the embed code at the bottom to share this sheet on your own site, the image will automatically update with changes as they are rolled out. No more out-of-date information.

So, without further adieu, here it is – the ultimate, complete, final social media sizing cheat sheet. You can find a simple text list of the pixel dimensions at the bottom. Save this on your hard drive and never Google ‘Facebook cover photo size’ again.

Here’s The Embedded Code 

<div style=”width:600px;”><div><img width=”600″ height=”7727″ alt=”Social Media Cheat Sheet by LunaMetrics” src=”http://www.lunametrics.com/wp-content/uploads/2012/11/The-Ultimate-Complete-Social-Media-Sizing-Cheat-Sheet1.png” style=”border: #FFFFFF 1px solid; padding: 1px;” /></div><div=style=”text-align:right; font-size:11px;margin-right: 5px;”>Designed by <a href=http://www.lunametrics.com>Lunametrics</a></div></div>

Here’s the Information in Table Format

Facebook

Timeline

Profile Picture

160 x 160 px

Must be uploaded at least 180 x 180 px

Cover Photo

851 x 315 px

About Us

255 Characters

App Preview Image

111 x 74 px

Total Length of Apps bar (including gaps)

350 px

Timeline Profile Picture

32 x 32 px

Shared Image

403 x 403 px

Photos can be viewed up to 960 x 720 px in the lightbox and expanded up to 2048 x 2048 px.

Shared Facebook Video

403 x 226

Status Update

63,206 characters

Shared Link Preview

156 x 116 px

Editable, can be set with the og:type meta property

Shared Link Title Tag

Up to 100 characters

Editable, can be set with og:title meta property

Shared Link Metadescription

Varies based on available room

Highlighted Post or Milestone

843 x 403 px

Highlighted Video Post or Milestone

843 x 475 px

News feed

News feed profile picture

50 x 50 px

News Feed Status update

Up to 5 lines of text before Facebook truncates & appends ‘See More’ at the first break after the fifth

Shared Image

Landscape

398 x 296 px

Portrait

296 x 398 px

Square

320 x 320 px

News Feed Sponsored Story Profile Picture

32 x 32 px

News Feed Sponsored Story Image

Landscape

358 x 268 px

Portrait

268 x 358 px

Square

300 x 300 px

Shared Facebook Video Preview

403 x 226 px

Shared Video Link Preview

130 x 73 px

Shared Link Thumbnail

90 x 90 px

Shared Link Title

Up to 100 Characters

Editable

Shared Link Description

Varies based on Thumbnail & Title Size

Editable

Ads

URL Ad Title

25 Characters

URL Ad Copy

90 Characters

Page Ad Profile Picture

50 x 50 px

Page Ad Title

Page Name

Page Ad Copy

90 Characters

Page Post Ad Profile Picture

32 x 32 px

Page Post Ad Title

Page Name

Page Post Ad Copy

First 90 characters of selected post

First 120 characters if post is text-only

Page Post Ad Image

90 x 118 px

Page Post Ad Video Preview

128 x 72 px

Page Post Ad Link Thumbnail

50 x 50 px

Sponsored Story Fan Picture

50 x 50 px

Sponsored Story Profile Picture

32 x 32 px

Premium Page Post Ad Profile Picture

50 x 50 px

Premium Page Post Ad Video Preview

185 x 104 px

Premium Page Post Ad Image

168 x 128 px

Twitter

Profile

Background Image

90% of visitors see first 78 px of the background

67% see 204 px

43% see 247 px

21% see 284 px

Recent Image Preview

90 x 90

Profile Picture

81 x 81 px

4 px border

Tweet Length

140 Characters

In-stream

Profile Picture

48 x 48 px

Shared Media Tweet Length

140 characters, including link

Shared Link Preview

120 x 120 px

Must be at least 60 x 60 px

Shared Link Title

First 70 characters of twitter:title tag

Shared Link Description

First 200 characters of twitter:description tag

Shared Image

375 x 375 px

Shared Video Preview

435 x 244 px

Video Details

Video Title and first 160 characters of video description

Google+

Company Profile

Cover Photo

890 x 180 px

Profile Picture

250 x 250 px

5 px border

Horizontal Profile and cover photo gap

614 px

Status Update

100,000 Characters

Can include hash tags

Shared Link Thumbnail

150 x 150 px

Shared Video Preview

497 x 279 px

Shared Image

497 x 373 px

Can be uploaded and viewed up to 2048 x 2048 px

YouTube

Branded Channel

Content Container

970 px wide

Mappable Header

970 x 150 px

Can map links off of YouTube

Profile Picture

55 x 55 px

Featured Video

640 x 390 px

Video Thumbnail

288 x 162 px

YouTube Brand Channel Background Size

90% of users see 8 px on either side of the content container

Up to 1 mb in size

67% see 136 px

43% see 180 px

21% see 216 px

Video

Title

Up to 100 characters

User Banner

Up to 170 x 25 px

Video Preview

640 x 390 px

Description

Up to 5000 characters

Tags

Up to 500 characters

Hidden, can be found in page source under “meta:keywords”

Recommended Playlist Details

Playlist Title

Recommended Playlist Large Thumbnail

120 x 67 px

Recommeded Playlist Small Thumbnail

40 x 25 px

Recommended Video Details

Video Title, Author, and Views

Recommended Video Thumbnail

120 x 67 px

LinkedIn

Overview

Horizontal Logo

100 x 60 px

Cover Photo

646 x 220 px

Company Square Logo

50 x 50 px

Company Comment Logo

30 x 30 px

Shared Link Thumbnail

180 x 110 px

Shared Link Details

Shared Link Title and up to 230 characters of description. The description is editable.

Careers

Careers Cover Photo

974 x 238 px

Products and Services

Products and Services Banner Image

646 x 220 px

Product Image

100 x 80 px

Product Details

100 character title and 2000 character description

Pinterest

Profile

Profile Picture

160 x 165 px

About Section

Up to 200 characters

Boards

Board

222 x 207 px

Big Thumbnail

222 x 150 px

Small Thumbnails

55 x 55 px

Pins

Profile Picture

32 x 32 px

Pin Image Preview

192 x scaled height

Pin on board

222 x scaled height

Pin

Profile Picture

49 x 49 px

Pin

600 x infinity

If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook, follow me on Pinterest, and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Branding, Digital Marketing, Facebook, Google+, Infographics, LinkedIn, Marketing, Pinterest, Social Media Marketing, Twitter, YouTube

[Infographic] Social Media Drives Revenue


Eventbrite has put together the below infographic from the 2012 social commerce report, providing insight into social media values around the globe. Here’s what they found:

Twitter drives the most traffic of all the major social networks, but it’s Facebook that generates the most revenue. Shares made on Twitter trigger, on average, 33 visits to websites, compared to 14 for Facebook and 10 for LinkedIn. The value of a share across all social networks went from $1.78 in 2010 to $3.23 (an increase of 81%) largely due to Facebook.

Value of a “share” by social network in US dollars:

  • Facebook – $4.15 ($2.52 in 2010. An increase of 65%)
  • Twitter – $1.85 ($.043 in 2010. An increase of 330%)
  • LinkedIn – $0.92 ($0.90 in 2010. An increase of 2%)

If you’re interested in the numbers from the 2010 social commerce report, you can view it here.

Other Highlights:

  • Facebook drives the most revenue
  • Twitter drives the most traffic
  • The revenue worth of a share varies around the world, with Ireland being the marketer’s country of choice on both Twitter and Facebook and France performing best for LinkedIn.

How They Did It

Eventbrite used a custom suite of social analytics tools that they developed. They’re reporting tracks and analyzes not only which sharing options their users leverage, but also where on their site each share action takes place. These tools also tie back into their conversion funnels, so they are able to attribute ticket purchases to the specific social distribution channel that drove them. So, for example, they can compare not just the value created by a Facebook “Like” vs. a tweet, but also the performance of shares initiated before or after a purchase. For the purposes of this report, Eventbrite defines social commerce as transactions that are driven through sharing on Facebook, Twitter and LinkedIn.

So despite all the recent talk of social spam and share fatigue – there is real money to be made in adding share buttons on your product and purchase pages. If you haven’t rolled out share buttons on your product and purchase pages, now’s the time to do it.

This infographic from Eventbrite takes a closer look at how social media drives revenue.

If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Digital Marketing, Facebook, Infographics, LinkedIn, Marketing, Social Media Marketing, Twitter

[Infographic] Social Media Cheat Sheet–Top 9 Social Networks for Business


Not surprisingly, the top 9 networks are Pinterest, YouTube, Google+, Instagram, Tumblr, Facebook, Twitter, LinkedIn and Foursquare. Depending on your business, you might not take advantage of all, but use at least a few. The research for this infographic was conducted by the SDL Social Media Team and it was created by SDL SM2 and Bizango Business Websites. It provides helpful tips on each of the above mentioned social platforms to help you get a very basic understanding. Great for beginners, but not enough detail for the advanced social media manager.

Here’s how SDL SM2 ranked the Top 9 Social Networks for Small and Medium-sized Businesses based on the following criteria:

  • Reach: How Many Members
  • Time Investment Required
  • Quality of Interaction (from a business perspective)
  • Fun (our highly-scientific and proprietary research)

 

If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Digital Marketing, Facebook, Infographics, LinkedIn, Marketing, Pinterest, Social Media Marketing, Twitter, YouTube

[Infographic] 50% of Facebook Fans Find Brand Pages More Useful Than Company Websites


Yes, according to the below infographic from market research company, Lab42, 50% of Facebook Fans like brand pages more than your website. Why? Well, among the 1000 social media users surveyed, it was discovered how liking a brand influences the consumer experience. Here’s what they found: 82% of users think that Facebook is a good place to interact with brands and, out of those people, 35% say that they feel brands listen to them more on Facebook. An important stat for B2C is one of the top reasons to follow a brand on Facebook is for coupons and discounts. The study revealed that 77% of those who “Like” a brand on Facebook have saved money as a result.” So, if you’re not running promotions on your page, you probably should be.

If you’re wondering how to get people to ‘Like’ your brands Facebook page? Check out the below infographic. Lab42 asked respondents to identify what motivated (and prevented) them from showing their support for brands on Facebook. The results are interesting, and they actually bring up a few new feature ideas Facebook should consider if it wants to keep business owners and marketers happy. Take a look for yourself to see what social media users are saying.

If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Digital Marketing, Facebook, Infographics, Marketing, Social Media Marketing

Attention Facebook Page Admins! Get Simple Answers to Complex Facebook Page Questions. (Free Analytic’s App!)


If you’re a Facebook page admin looking to get your  feet wet in the world of marketing, PageLever recently launched Minilytics — a FREE app for marketers looking for quick answers to the basic marketing questions of your Facebook pages. If you’re struggling to identify how to get the most value from your Facebook page because you don’t know who your fans are, how to reach them or when to reach them, Minilytics  is a great solution. This basic analytic’s tool is a great way to get answers specific to YOUR Facebook pages: your best time to post, the number of fans your posts reach, the most popular kind of content to post for your fans and an analysis of the demographics of your fan base.

At the moment, Minilytics provides you with 4 important metrics based on your past performance, to help you adjust your strategy. You should know that the point of this tool is not to dive into deep data but to get a quick overview of how your page content is doing. It’s great for people that want to be aware of their performance but find other analytic services or even Facebook Insights too overwhelming. The tool is completely free and all you have to do is connect your Facebook account. If you’re looking for a more advanced analytics tool, check out the paid version, PageLever.

So, let’s look at the 4 metrics offered here (not in order):

How many Fans am I reaching?

Of course, one of the essential metrics in Facebook Marketing is Reach, or how many people your posts are actually reaching. It is said that the average is around the 20%, which doesn’t necessarily mean you should expect that. The below screenshot represents the performance of BrandLove’s last 7 Facebook posts. My average reach is 40.2% of my fans without any paid advertising. It also shows the mininum reach and maximum reach.

Who are my Fans?

“Who are my fans” is basically a quick snapshot and more visual version of the “Who you reached” charts provided by Facebook Insights. With the Minilytics version, you can easily read the gender and age groups. Do you think you’ll be surprised by the results of your fan base?

Best Type of Post?

In this case, Minilytics is gathering data from the last 100 posts to analyze what type of post is performing best with your audience. “Type” meaning your media, photos, videos, status or links. If you haven’t posted a certain “type,” maybe you haven’t posted any videos–Minilytics will not have any idea how those types of posts would have performed–so they are ignored for the calculation. On a side note, if you are only posting links at this time, I would highly recommend experimenting with photo’s and video’s since they have the highest reach and are the most engaging types of posts. MTV India found that photo albums increased clicks by 1290%. Seriously.

Best time to post?

Minilytics calculates this report based on the time when your Fans commented in your last 100 posts. This is valuable information if you’re looking to find premium times to post your updates. After all, your Facebook business page should be all about engaging with your fans, right?

Your report is ready!

You also have the option to print, download or get a link for your report. For some reason, there was an error with my report so I couldn’t capture a screenshot of the actual report.

If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Digital Marketing, Facebook, Marketing, Mobile Marketing, Social Media Marketing