Category Archives: Mobile Marketing

The TOP Social Networks According to Nielsen’s 2012 Social Media Report


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Nielsen has just released their 2012 State of Social Media Report report. The report highlights lots of interesting details about the top social networks and where we’re using social media. The report tips a 37 percent increase in the total time spent on social media in the U.S., reaching 121 billion minutes in July, compared to 88 billion in summer 2011. One in three social media users prefer contacting a company via social media vs. calling them by phone.  A term now known as ‘social care’ –customer service via social media.

The ultimate social network, Facebook, remains the most-visited in the U.S., and earned the title of most popular Web brand in the U.S. this year. It reached 152.2 million PC visitors, 78.4 million app users, and 74.3 million mobile Web surfers. That dwarfs social sites in all categories (see graphic below), beating No. 2 Blogger by more than 93.7 million PC users. In the mobile app race, Facebook, Twitter, Foursquare, Google+, and Pinterest carry the top five spots.

Top networks like Facebook and Twitter have profound staying power in a world where social media options are expanding every day, including breakout star Pinterest, which boasted what Nielsen reported is the largest year-over-year increase — 1,698 percent. It’s now bigger than Google+ and closing in on LinkedIn, which remained static this year. These numbers have made it clear that Pinterest can officially be considered part of the “big four” social networks.

With so many mobile options, it appears nearly a third of people ages 18 to 24 write Facebook comments, send tweets, and perhaps even blog from the comfort of their bathroom. Those ages 25 to 34 are more likely to use social networking in the office.

For all of the celebrity accounts and political usage accrued by social media, it seems that people still focus on connecting with friends and family members. More than 60 percent of people turn on Facebook to keep up with someone they know in real life, while 9 percent initiate LinkedIn contact because of a person’s physical attractiveness, Nielsen reported.

It comes as no surprise, but Nielsen has found that people are spending more and more time on the internet. The main reason for this is the increasing amount of smartphone owners, tablets, handheld music players like the iPod touch, game consoles, Internet-enabled TVs and e-readers with access to the internet 24/7. The overall unique audience using mobile apps increased 85%–7 times more than on the mobile web. PC usage dropped 4%. On top of this, the number of minutes spent on mobile apps increased 120% from 2011.

These numbers are huge. But consider this: social media use accounts for 20% of a user’s time on PCs and 30% on mobile devices. Considering these are both such large chunks of consumers’ internet time and the fact that this internet time is skyrocketing as it is,  time on social media is exploding. Want to know where your consumers are? Social media. Want to know where you should be examining your marketing strategy? Social media. Remember what life was like before social media? It’s hard for me to remember.

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If you want to see the full report, go ahead and download Nielsen’s 2012 Social Media Report for yourself. If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook, follow me on Pinterest, and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Digital Marketing, Facebook, Google+, Infographics, LinkedIn, Marketing, Mobile Marketing, Pinterest, Social Media Marketing

Attention Facebook Page Admins! Get Simple Answers to Complex Facebook Page Questions. (Free Analytic’s App!)


If you’re a Facebook page admin looking to get your  feet wet in the world of marketing, PageLever recently launched Minilytics — a FREE app for marketers looking for quick answers to the basic marketing questions of your Facebook pages. If you’re struggling to identify how to get the most value from your Facebook page because you don’t know who your fans are, how to reach them or when to reach them, Minilytics  is a great solution. This basic analytic’s tool is a great way to get answers specific to YOUR Facebook pages: your best time to post, the number of fans your posts reach, the most popular kind of content to post for your fans and an analysis of the demographics of your fan base.

At the moment, Minilytics provides you with 4 important metrics based on your past performance, to help you adjust your strategy. You should know that the point of this tool is not to dive into deep data but to get a quick overview of how your page content is doing. It’s great for people that want to be aware of their performance but find other analytic services or even Facebook Insights too overwhelming. The tool is completely free and all you have to do is connect your Facebook account. If you’re looking for a more advanced analytics tool, check out the paid version, PageLever.

So, let’s look at the 4 metrics offered here (not in order):

How many Fans am I reaching?

Of course, one of the essential metrics in Facebook Marketing is Reach, or how many people your posts are actually reaching. It is said that the average is around the 20%, which doesn’t necessarily mean you should expect that. The below screenshot represents the performance of BrandLove’s last 7 Facebook posts. My average reach is 40.2% of my fans without any paid advertising. It also shows the mininum reach and maximum reach.

Who are my Fans?

“Who are my fans” is basically a quick snapshot and more visual version of the “Who you reached” charts provided by Facebook Insights. With the Minilytics version, you can easily read the gender and age groups. Do you think you’ll be surprised by the results of your fan base?

Best Type of Post?

In this case, Minilytics is gathering data from the last 100 posts to analyze what type of post is performing best with your audience. “Type” meaning your media, photos, videos, status or links. If you haven’t posted a certain “type,” maybe you haven’t posted any videos–Minilytics will not have any idea how those types of posts would have performed–so they are ignored for the calculation. On a side note, if you are only posting links at this time, I would highly recommend experimenting with photo’s and video’s since they have the highest reach and are the most engaging types of posts. MTV India found that photo albums increased clicks by 1290%. Seriously.

Best time to post?

Minilytics calculates this report based on the time when your Fans commented in your last 100 posts. This is valuable information if you’re looking to find premium times to post your updates. After all, your Facebook business page should be all about engaging with your fans, right?

Your report is ready!

You also have the option to print, download or get a link for your report. For some reason, there was an error with my report so I couldn’t capture a screenshot of the actual report.

If you found this article helpful, be sure to follow me on Twitter, “Like” me on Facebook and follow BrandLove, LLC on LinkedIn. I post many more tips and tricks on my other social channels. Thanks for reading my post and I appreciate your support!

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Filed under Digital Marketing, Facebook, Marketing, Mobile Marketing, Social Media Marketing

Facebook Feature Updates: “Reach” Metric to Include Mobile and News Feed Loads Fewer Stories


Facebook recently made two changes that will help page owners understand the true reach of their posts. The reach metric in page insights will now include mobile data and the desktop News Feed will no longer count reach until a user scrolls and loads the page’s story according to Facebook.

Reach is the total number of people who have seen a page post within the first 28 days since it was made. Reach is counted when a post is loaded and shown in News Feed. Beginning today, mobile distribution will count toward a page’s total reach. It was previously unclear that reach data was limited to desktop only, so many pages might have been reaching more users than they had thought. However, it seems Facebook will report reach as a combined total, rather than distinguishing between desktop and mobile. 

Facebook made another change this week that will affect reach total. To improve the efficiency of News Feed, Facebook will load fewer stories at a time. When a user scrolls down the feed, more stories will load. Because reach and impressions are counted upon load, the metric previously included impressions that users might not have actually seen. Now insights should more accurately reflect what users have viewed, though it should not affect how many fans will see a page’s post in their feed.

With these changes made at the same time, it is difficult to know whether reach is likely to be higher, lower or the same as it has been in the past. The addition of mobile would make the number higher, but the News Feed change could make it lower. Whether or not these differences will balance each other out is unclear. Have you noticed a decline in your reach metric?

Source: Inside Facebook

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Filed under Facebook, Mobile Marketing, Social Media Marketing

[Infographic] Mobile Content: Usage and Expectations


The following  infographic was created by Carpathia and it showcases how mobile use has become increasingly popular. Across regions, mobile browsing and application usage is growing at a rate of 7-9%. With this growth, so do the demands of mobile users. The following infographic not only shows the magnitude of the audience, but also the ways in which mobile marketing, advertising and content providers can meet the demands of users worldwide.

Here some interesting highlights from the infographic:

  • There are over 6 billion mobile subscriptions [2011]
  • 87% of the world’s population are using mobile phones
  • 22% of mobile users access the internet at least once per month
  • 34% of Americans and 28% of European use their mobile devices to access applications
  • 71% expect quick load times on mobile sites
  • Five seconds is the max wait time on a mobile site or an application before the user will exit the app or go to another site

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Filed under Infographics, Mobile Marketing, Social Media Marketing

[Infographic] Mobile Marketing in 2012


Mobile Marketing

Mobile Marketing is on the rise because people are spending more time on their mobile phones than ever before. This new marketing world consists of words like smartphones, SEO, mobile sites, geolocation and social marketing. As marketers, we have to understand these types of consumers and how to reach them. Technologies like geolocation and mobile tagging can help us better understand the mobile consumer and deliver more relevant messages. Learn the state of mobile marketing in the following infographic, brought to you by Microsoft Tag and Milagro Mobile Marketing.

 

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Filed under Infographics, Mobile Marketing, Social Media Marketing

LinkedIn Goes Mobile with Sexy New iPad App


One more reason to LOVE LinkedIn.
One more reason to LOVE LinkedInLinkedIn launched its first iPad app
 yesterday, and it brings a brand new look and feel to the social network. This is the company’s first foray into tablets, and the wait has paid off. The deliberation and attention to detail — it all shows, from the clean-as-a-whistle homescreen to the trendy slider interface for quickly browsing industry news. See more screenshots and read the full article by Business Insider.

Check out the below screenshot to see one of my favorite features. All your appointments show up here. If applicable, the app will also pull in the LinkedIn profiles for the people you’re going to meet with. That’s a great way to prepare for an important meeting or interview.

LinkedIn Stats.

  • LinkedIn has 150 million members total around the world
  • The network’s mobile traffic is skyrocketing, from 8 percent this time last year to 22 percent now
  • Every second, LinkedIn mobile users rack up 19 people searches and view 41 profiles
  • Even without a custom app, iPad traffic makes this tablet the network’s fastest-growing device, up 250 percent year over year

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Filed under LinkedIn, Mobile Marketing